SolutionBased always has direct replacement parts for my ShowerBuddy.

We use it in our bathroom, works as intended, thank you!

Quick response for replacement of defective controller.

Worked as promised

Received wrong cover. Waiting to hear back about returning and getting right one.

Comfortable cushion and great customer service. Definitely recommend!

I waited a bit before submitting my review because I wanted to have a chance to really try out the chair beforehand. I am very happy with my purchase. The chair is sturdy and well made without being bulky. It works really well and has been a blessing to use. Definitely recommend!

I needed a little wider base for the ShowerGlyde based on my application. I called support and they were able to special order the exact length i needed and shipped it out asap. Perfect fit

Very professionally !!

ShowerBuddy Arm Rest Padding (Right) - SB1, SB2, SB2T, SB3T

This shower chair is awesome! Easy to set and use. Its opening is a little smaller than average and works much better with my mom who is smaller, she doesn’t feel like she is going to fall through and is comfortable. Removable legs are a very nice feature. Mom is non weight bearing in a memory care unit and this chair she’s it easy to move her through the room.
It’s very lightweight and a pleasure to use!!!

Solutionbased was great to work with. The part I ordered was not the correct part. Solutionbased responded in a timely manner and sent me a label to return the part and get a total refund. Would gladly use this company again.

Doug

I’ve preferred parts from SB and both times they shipped within about 2 hours and were received when expected

Spoke to them via email because our 7 year old Showerbuddy Chair that needed some parts due to wear and they were so helpful. They sent me the exact link with parts already picked out just had to fill in details. Ordered them and received them within a week. They were so helpful and we truly appreciated their help. Love the Showerbuddy chair it’s so sturdy and has made handling my disabled sister at home so much easier, so happy we were able to replace the parts.

ShowerBuddy Footrest Support Right (Each) - SB2T, SB3T
My husband's shower buddy footrest split and needed replacement. Very easy to chat online with an agent. I was sent a link to the replacement part and was able to order and get it delivered within a week. It fit and we are all happy again! Thanks for a great product.